Privacy Policy

The controller of your personal data is: Selqovent d.o.o. Ulica grada Vukovara 284 10000 Zagreb, Republic of Croatia OIB: 82749156031 Email: privacy@selqovent.com For all questions related to the processing of your personal data, you can contact us at the above email address.

We collect the following categories of personal data: a) Data you provide directly: - First and last name - Email address - Content of messages sent through the contact form b) Data collected automatically: - IP address - Browser type and operating system - Pages you visit on our website - Date and time of visit - Cookies and similar identifiers (with your consent) We do not collect special categories of personal data (sensitive data) such as health, ethnic origin, or political beliefs.

We process your personal data for the following purposes: a) Responding to inquiries: When you send us a message through the contact form, we use your data to communicate with you. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR). b) Website analytics: We use Google Analytics 4 to understand website usage, with your explicit consent through the cookie system (Art. 6(1)(a) GDPR). c) Marketing activities: With your consent, we use Google Ads to display relevant advertisements (Art. 6(1)(a) GDPR). d) Legal obligations: We may process data to fulfill legal obligations in the Republic of Croatia (Art. 6(1)(c) GDPR).

We may share your personal data with the following categories of recipients: - Google LLC (Google Analytics, Google Ads) — with your explicit consent - IT service providers who help us maintain the website - Competent authorities — when legally required We do not sell your personal data to third parties. All our partners are committed to GDPR compliance and adequate data protection.

Some of our partners (e.g., Google LLC) may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission or adequacy decisions.

Under the GDPR, you have the following rights: - Right of access: You can request insight into your personal data that we process. - Right to rectification: You can request correction of inaccurate or incomplete data. - Right to erasure: You can request deletion of your personal data under certain conditions. - Right to restriction: You can request restriction of processing of your data. - Right to portability: You can request transfer of your data in a structured, machine-readable format. - Right to object: You can object to processing of your data based on legitimate interest. - Right to withdraw consent: You can withdraw consent for data processing at any time, without affecting the lawfulness of processing before withdrawal. To exercise your rights, contact us at privacy@selqovent.com. We will respond to your request within 30 days.

We retain personal data only as long as necessary for the purposes for which they were collected: - Contact form data: 12 months from last communication - Analytics data: 26 months (per Google Analytics settings) - Marketing data: Until consent withdrawal After the retention period expires, data is deleted or anonymized.

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. This includes SSL/TLS encryption, regular security reviews, and limited data access.

If you believe that the processing of your personal data is contrary to the GDPR, you have the right to file a complaint with the competent supervisory authority: Agency for Personal Data Protection (AZOP) Selska cesta 136 10000 Zagreb, Republic of Croatia www.azop.hr

This Privacy Policy may be updated from time to time. Any changes will be published on this page with the date of the last update indicated. We recommend regularly reviewing this policy.